Legal
These terms govern your use of the Ozwin platform. Please read them carefully before registering or placing any bets. By creating an Ozwin account, you confirm that you have read, understood, and agreed to these terms in full.
Key Points
These six points summarise the most important aspects of the Ozwin Terms and Conditions. The full terms follow below — please read everything before you play.
Each player is permitted to hold only one Ozwin account. Duplicate accounts are not allowed and will result in the suspension of all associated accounts and the forfeiture of any balances or bonuses held within them. If you already have an Ozwin account, do not register again.
Ozwin is strictly for adults aged 18 and over. We verify player age during the KYC process and reserve the right to request proof of age at any time. Any account found to belong to a minor will be closed immediately and all funds returned to the payment source used for deposits.
All bonuses at Ozwin are subject to wagering requirements before withdrawal. The specific wagering multiplier, eligible games, and time limits for each bonus are stated in the individual bonus terms. Attempting to withdraw bonus funds before meeting wagering requirements will result in the bonus being voided.
Ozwin requires identity verification before processing withdrawals above a certain threshold. You may be asked to provide a government-issued photo ID, proof of address, and proof of payment method. Failure to complete KYC verification will result in withdrawal requests being held until verification is complete.
Any attempt to defraud Ozwin — including bonus abuse, collusion, use of automated betting software, or exploitation of technical errors — will result in immediate account suspension and forfeiture of all funds. Ozwin uses automated and manual monitoring to detect fraudulent activity across all accounts.
Ozwin provides deposit limits, session time limits, loss limits, and self-exclusion tools to all players. These tools are available from your account settings at any time. Ozwin encourages all players to use these tools proactively. More information is available on the Responsible Gaming page.
Important: By registering an account at Ozwin, you confirm that you are at least 18 years of age, that you have read and understood these Terms and Conditions in full, and that you agree to be bound by them. If you do not agree, please do not use the Ozwin platform.
These Terms and Conditions ("Terms") govern the relationship between Ozwin ("we", "us", "our", "the platform") and any individual ("you", "the player", "the user") who accesses or uses the Ozwin website at ozwin.top, including all associated services, games, betting markets, promotions, and features available through the platform.
Ozwin operates as an online casino and sportsbook platform serving players in Bangladesh. These Terms apply to all players regardless of the device or method used to access Ozwin, including desktop browsers, mobile browsers, and the Ozwin mobile application.
These Terms should be read alongside the Ozwin Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and Ozwin. By using the platform, you agree to all three documents.
If you have any questions about these Terms before registering, please contact our support team at [email protected] before creating your account.
To register and use an Ozwin account, you must meet all of the following eligibility requirements:
Ozwin reserves the right to request proof of eligibility at any time. If you cannot provide satisfactory proof, your account may be suspended and withdrawals held pending verification. Providing false information during registration is a breach of these Terms and will result in immediate account closure.
Each player is permitted to hold one Ozwin account only. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, all associated accounts will be suspended and any balances or bonuses held within them will be forfeited.
When registering, you must provide accurate and complete information including your full legal name, date of birth, email address, and contact number. You are responsible for keeping this information up to date. Ozwin is not liable for any issues arising from outdated or inaccurate account information.
You are responsible for maintaining the security of your Ozwin account credentials . Do not share your password with anyone. Ozwin will never ask for your password via email, live chat, or any other channel. If you suspect your account has been accessed without your authorisation, contact support immediately at [email protected] and change your password without delay.
Ozwin requires identity verification (KYC) before processing withdrawals. You may be asked to submit a government-issued photo ID, proof of address dated within the last three months, and proof of the payment method used for deposits. KYC documents must be submitted in clear, unedited form. Altered or fraudulent documents will result in immediate account closure and referral to relevant authorities.
Ozwin accepts deposits via bKash, Nagad, Rocket, and selected cryptocurrency options including Bitcoin, Ethereum, and USDT. Minimum and maximum deposit limits vary by payment method and are displayed at the time of deposit. All deposits must be made from a payment method registered in your own name — third-party deposits are not permitted.
Deposits are credited to your Ozwin account balance in real time for most payment methods. In rare cases, processing delays may occur due to network issues on the payment provider's side. If a deposit does not appear in your account within 30 minutes, contact support with your transaction reference number.
Ozwin does not charge fees on deposits. However, your payment provider may apply their own transaction fees, which are outside Ozwin's control. Please check with your payment provider before depositing.
Withdrawals at Ozwin are processed to the same payment method used for the most recent deposit, where technically possible. This policy exists to prevent money laundering and to protect player funds. If your deposit method does not support withdrawals, Ozwin will contact you to arrange an alternative verified method.
Most withdrawals via bKash and Nagad are processed within three hours of approval. Cryptocurrency withdrawals are typically processed within one hour, subject to network confirmation times. Bank transfer withdrawals may take up to three business days depending on your bank.
Withdrawal requests are subject to KYC verification. If your account has not completed KYC, your withdrawal will be held until verification is complete. Ozwin recommends completing KYC verification proactively to avoid delays when you want to withdraw.
Ozwin offers a range of bonuses and promotions to both new and existing players, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to specific terms that are stated at the time the bonus is offered. These Terms provide the general framework; individual bonus terms take precedence for the specific details of each offer.
All bonuses at Ozwin are subject to wagering requirements. This means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before the bonus funds can be withdrawn. The wagering multiplier, eligible games, and time limit for each bonus are stated in the individual bonus terms.
If you do not wish to receive a bonus, you may opt out at the time of deposit. Bonuses that have already been credited to your account cannot be removed once wagering has begun.
All casino games available at Ozwin use certified Random Number Generators (RNG) that are independently audited for fairness. The published Return to Player (RTP) figures for all games are accurate and reflect the long-term statistical payout rate. Ozwin does not manipulate game outcomes.
Sports betting markets at Ozwin are governed by the specific rules applicable to each sport and market type. In the event of a dispute regarding the outcome of a bet, Ozwin's decision — based on official results from recognised governing bodies — is final. Bets placed on events that are subsequently cancelled or abandoned will be voided and stakes returned, unless otherwise stated in the specific market rules.
In the event of a technical malfunction during a game or bet, the round or bet will be voided and the stake returned to your account. Ozwin is not liable for any losses arising from technical issues outside its control, including internet connectivity problems on the player's side.
The following activities are strictly prohibited on the Ozwin platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may result in legal action:
Ozwin uses automated monitoring systems and manual review processes to detect prohibited activities. If suspicious activity is detected on your account, Ozwin reserves the right to suspend the account, freeze funds, and conduct a full investigation before taking further action.
Ozwin reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reasonable grounds to believe that the account has been used in breach of these Terms, or if we are required to do so by law or regulatory obligation.
If your account is suspended pending investigation, you will not be able to log in, deposit, withdraw, or place bets until the investigation is complete. Ozwin will aim to complete investigations within 14 business days and will communicate the outcome to you via the email address registered on your account.
If your account is closed due to a breach of these Terms, any real money balance remaining after the deduction of bonus funds and any funds associated with prohibited activity will be returned to you via your verified payment method. Ozwin is not obligated to return funds that are directly linked to fraudulent or prohibited activity.
You may also request the closure of your own Ozwin account at any time by contacting support at [email protected]. If you are closing your account for responsible gaming reasons, please inform support so that appropriate self-exclusion measures can be applied.
Ozwin collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Ozwin does not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by law. All data is stored securely using industry-standard encryption.
You have the right to request access to the personal data Ozwin holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to legal retention requirements. To exercise these rights, contact [email protected].
Ozwin is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time limits, loss limits, and self-exclusion. These tools are available from your account settings at any time.
If you believe you may have a problem with gambling, we strongly encourage you to use our self-exclusion tool and to seek support from a qualified organisation. More information about responsible gaming tools and support resources is available on our Responsible Gaming page.
Ozwin provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or the absence of technical errors. Ozwin is not liable for any losses arising from platform downtime, technical malfunctions, or interruptions to third-party services such as payment providers or game suppliers.
Ozwin is not liable for any indirect, consequential, or incidental losses arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of opportunity. Ozwin's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 12 months preceding the claim.
Nothing in these Terms limits Ozwin's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Ozwin reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, Ozwin will notify registered players via email or an in-platform notification.
Your continued use of the Ozwin platform after changes have been published constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.
We recommend checking this page periodically to stay informed of any updates to the Ozwin Terms and Conditions.
If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the Ozwin support team:
For responsible gaming support, please visit our Responsible Gaming page. For information about how we handle your personal data, please read our Privacy Policy.